Privacy Policy

1. About this Policy

Shipblast Marine Pte Ltd ("Shipblast Marine", "we", "our") is a Singapore-incorporated company operating from 1 Soon Lee Street #02-43, Singapore. This policy explains how we handle personal data collected through our website, email correspondence, sales enquiries, site visits and product shipments.

We comply with Singapore's Personal Data Protection Act 2012 (PDPA). This policy forms part of our terms of engagement with customers, suppliers and website visitors.

2. What Data We Collect

We collect only the personal data we reasonably need to quote, supply, ship and support the equipment and media we sell. Depending on how you interact with us, this may include:

• Contact details — name, company, email, phone number, mailing and delivery addresses.
• Commercial details — purchase orders, invoices, payment references, GST registration, shipping consignee information.
• Technical details — the substrate, profile, throughput or prep standard you describe when requesting a fit-recommendation.
• Website usage — IP address, browser user-agent and pages viewed, logged by our webserver for security and performance monitoring.

We do not collect or process special-category data (such as NRIC numbers, race, religion or health information) through this website.

3. How We Use Your Data

We use personal data only for the following purposes:

• Replying to enquiries submitted via our contact form or by email.
• Preparing quotations, processing orders and arranging local delivery or international freight.
• Issuing invoices, receipts, delivery orders and any regulatory documentation (e.g. MOM pressure-vessel serialisation, export paperwork).
• After-sales support, spare-parts resupply and product recall notifications where applicable.
• Complying with Singapore tax, customs, workplace-safety and corporate-registration requirements.

We do not sell your personal data and we do not send unsolicited marketing emails.

4. How We Protect Your Data

We apply reasonable safeguards to protect personal data, including:

• TLS encryption on all web traffic to this website.
• Access controls on internal systems that store customer and order records.
• Physical security of our Soon Lee Street premises where hardcopy records are stored.
• Regular review of retention periods — we retain data only as long as needed for the purpose collected, or as required by Singapore law (e.g. seven years for tax records).

5. Third Parties

We share personal data only with third parties who assist us in delivering our products and services, or where required by law. These include:

• Freight forwarders and couriers — for local and international shipment of equipment and abrasives.
• Regulators and auditors — IRAS, Singapore Customs, the Ministry of Manpower and external auditors, on lawful request.
• Payment processors and banks — for invoicing, bank transfer and, where applicable, credit-card settlement.
• IT service providers — for email transport (SendGrid), website hosting and backup.

Each third party is contractually or statutorily obliged to handle personal data in line with PDPA.

6. Transfer Outside Singapore

Where we ship to overseas consignees or use cloud-hosted services based outside Singapore, your personal data may be transferred abroad. We take reasonable steps to ensure any such transfer complies with the PDPA's cross-border transfer requirements.

7. Your Rights

Under PDPA, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw consent for future processing (this may affect our ability to continue supplying goods or services to you).

To exercise any of these rights, write to our Data Protection Officer at the address below.

8. Cookies

This website uses only essential cookies for session handling on the contact form. We do not use advertising, tracking or analytics cookies on this site.

9. Changes to this Policy

We may update this policy from time to time. The "Last updated" date above will reflect the most recent revision. Continued use of our website after any update constitutes acceptance of the revised policy.

10. Contact — Data Protection Officer

Questions about this policy, PDPA compliance or your personal data can be directed to:

Data Protection Officer
Shipblast Marine Pte Ltd
1 Soon Lee Street #02-43
Pioneer Centre, Singapore
Email: louis@shipblastmarine.com